Privacy Policy | Velocity Tuition Academy

This Privacy Policy explains how Velocity Tuition Academy ("we", "us", "our") collects, uses and protects information when you visit velocitytuitionacademy.com or contact us. By using our website or contacting us, you agree to the practices described below.

Information We Collect

Information you give us. When you contact us — for example via WhatsApp, social media or an enquiry form — we receive the details you share, such as your name, contact number, your child's curriculum, subjects and academic information.
Usage data. When you browse the site, we automatically collect standard analytics data such as pages viewed, time on page, approximate location (country/region), device and browser type, and referral source.
Cookies and similar technologies. We use cookies and pixels to understand site usage and measure the effectiveness of our marketing.

Tools We Use

Google Analytics (GA4). We use Google Analytics to understand how visitors use the site. Google may process this data in accordance with its own privacy policy.
Meta Pixel. We use the Meta (Facebook) Pixel to measure and improve our advertising. Meta may process this data in accordance with its own privacy policy.
WhatsApp. Enquiries you send via WhatsApp are handled through WhatsApp's platform and subject to its terms and privacy policy.

How We Use Your Information

To respond to your enquiries and arrange tutoring, including the free diagnostic trial.
To deliver and improve our tutoring services and progress reporting.
To understand and improve how our website performs.
To measure and improve our marketing.

Sharing Your Information

We do not sell your personal information. We share data only with the service providers that help us operate (such as Google and Meta for analytics and advertising), and where required by law. These providers process data under their own privacy terms.

Data Retention

We keep enquiry and tutoring records for as long as needed to provide our services and meet legitimate business or legal requirements, after which they are deleted or anonymised.

Your Rights

Depending on your location, you may have the right to access, correct or delete the personal information we hold about you, and to object to certain processing. To make a request, contact us using the details below.

Children's Privacy

Our services are arranged by parents and guardians. Where information relates to a student under 18, we expect it to be provided by a parent or guardian and we handle it accordingly.

Changes to This Policy

We may update this policy from time to time. The "last updated" date above reflects the most recent revision.

Contact Us

For any privacy questions or requests, contact us on WhatsApp at +1 310 361 7063 or via our contact page.